This Site is owned and operated by Enhance Physio & Performance Clinic.

By using our website or booking any service with Enhance Physio & Performance Clinic, you agree to these Terms & Conditions. These terms do not affect your statutory consumer rights.

Appointments

• Appointments can be booked online up to 1 hour before the start time.

• New clients must book an initial assessment before follow-up appointments.

• A new injury requires a new initial assessment.

• By booking, you consent to assessment and any recommended treatment. You may withdraw consent at any time.

• Please keep your clinician informed of any changes to your medical history.

• Minimum 24 hours' notice for cancellation required.

• Late cancellations or missed appointments will be charged in full.

Private Medical Insurance

• We work with major health insurance providers.

• Clients are responsible for obtaining authorisation and checking their level of cover before treatment.

• Any policy excess or charges not covered by your insurer remain your responsibility.

• Minimum 24 hours' notice for cancellation required.

• Late cancellations or missed appointments will be charged in full.

Liability

Participation in any class or treatment is at your own risk. Enhance Physio & Performance Clinic is not responsible for loss or damage to personal belongings. Our liability is limited to the amount paid for the service provided, except where required by law.

Data Protection

We collect and securely store personal and medical information necessary to provide your care. If you choose to receive emails, you also consent to appointment reminders and service updates.

While we take reasonable steps to protect your personal information, no online system is completely secure. We may update these Terms & Conditions from time to time by publishing a revised version on our website.